Family is family, and is not determined by marriage certificates, divorce papers, and adoption documents. Families are made in the heart.

Parenting time becomes supervised when regular parenting time isn't suitable for a family, often times due to high conflict, domestic violence, unresolved mental health or substance use concerns, or when a long term parenting plan hasn't been established.

Supervised parenting time allows children and parents to see one another in a structured and safe way while a neutral supervisor is present to observe and make notes.

A referral or Court Order is not required to participate. 

On-site 

Neutral Ground Solutions provides a safe and comfortable space for parents and children to connect.  On-site parenting time offers the most safety and structure of all the locations.  Parents and children may have the opportunity to walk to nearby parks, shops, and restaurants unless the Court Order or Parent Agreement states otherwise.

Off-site

Parents and children may meet at community sites like libraries, parks, museums, or restaurants.  An off-site parenting time means that both the child drop-off and child pick-up are conducted at a location other than the Neutral Ground Solutions' on-site space.

In-home 

By agreement or Court Order.

Virtual

Zoom meetings structured and managed by the supervisor.  Virtual visits are scheduled in 15-minute increments, usually up to one hour.

Transportation

Transportation is not provided to off-site or in-home locations. 

Payments accepted

Online invoice, credit card and cash

Intake Fees  ($128/parent)

-Each parent pays for their own intake process.

-Fee includes intake meeting, visit planning, scheduling, and child's meet-and-greet.

Supervision Fees  ($64/hour)

-Typically paid by visiting parent.

-Fees include ongoing scheduling, planning, observation, and report writing.

Collateral Fees  (Vary)

-Use of the supervisor's time due to cancellations, court attendance, communication with professionals, long distance travel, etc.

The full fee schedule can be downloaded below

Neutral Ground Solutions is available to schedule parenting time Monday thru Thursday and the 1st/3rd full weekend of the month.  Parenting time can take place between 9:00am and 9:00pm.

Consistent and ongoing appointment times are easiest and most beneficial.

Schedules are reviewed on a quarterly basis.

Most parenting time lasts between 2 hours and 4 hours. Other timeframes can be arranged. 

Our standards of practice and supervisor training exceed Supervised Visitation Network minimum standards.  You can read more about SVN below.                 

Supervisors are trained to remain neutral, allow parental autonomy, and provide interventions only when safety concerns arise. 

Supervisors don't rotate. This means each family will work with one supervisor for planning, scheduling, and supervision.

The standard level of supervision is full observation. During full observation the supervisor remains with the family throughout parenting time and will be able to visually and/or audibly observe the family at all times within reason.

Other levels of supervision

- Intermittent observation

- Drop-in observation

- Remote observation

- Exchanges only

The level of supervision dictates how a supervisor observes parenting time- proximity of the supervisor, frequency and duration of observation, and note-taking practices.  The level of supervision is determined by existing need and safety factors.